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Knowledge base
FAQ
Registration
5
How to Register and Complete KYC in Giottus?
Giottus trading eligibility criteria?
Trading and Withdraw Fees
Giottus: Get free Spark tokens (Giottus supports Spark Airdrop)
How is your Net Cost and Profit/Loss calculated?
Bank Deposit Screenshots
27
Andhra Bank - Normal INR Deposit
Axis Bank - Normal INR Deposit
Bank of Baroda - Normal INR Deposit
Canara Bank - Normal INR Deposit
Citibank - Normal INR Deposit
View all 27
Crypto Deposit and Withdrawal
10
How to deposit Bitcoins and other Cryptocurrencies?
How to check my deposit status of Bitcoins?
How to withdraw Bitcoins and other Cryptocurrencies?
Where do I check my Withdrawal status of Bitcoin?
Where do I check my ETH Withdrawal details?
View all 10
2FA Reset Process
1
2FA Reset Process
INR Deposit and Withdrawal
9
How to do Instant Deposit?
How to do INR Normal deposit?
How to withdraw INR?
What all payment methods are available?
How long does it take to process INR deposits?
View all 9
Trading
5
How is your Net Cost and Profit/Loss calculated?
How to buy Bitcoins or other Cryptocurrencies in Giottus?
How to sell Bitcoins or other Cryptocurrencies?
Where do I check my Open trade orders?
How to cancel an order I have placed?
Peer to Peer (P2P)
7
What is Peer to Peer Exchange?
What happens if the Buyer confirms INR transfer but the seller has not received it?
What happens if the Buyer transfers INR but the seller says he has not received it?
What happens to the fraudulent user?
Why does Peer to Peer exchange require KYC?
View all 7
KYC
3
Facing Issues during Registration?
Facing issues during KYC verification or KYC document upload?
Which documents are required for KYC verification on Giottus?
Account & Password
7
How do I reset my account password?
What can I do if I forgot my password?
I am not able to login to my account.
My Account is Blocked. What should I do?
How do I change my Registered Mobile number?
View all 7
General
FAQ
0
Getting Started
2
Why doesn’t Giottus have a certain cryptocurrency?
How is Giottus different from other similar exchanges?
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